Step 3: Navigation
After identifying the patient’s needs, the community Care Navigator will work in a timely manner to find suitable services and resources. The pool of services that the community Care Navigator collects will then be reviewed by the patient and/or family, to determine the services they would like to proceed with.
A community Care Navigator will create a plan of care for the patient that personalizes the specified areas of needs, goals and those services that they have selected to receive.